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Access Statement for Cliff Farm Caravan Park Tourism Facilities


Introduction

Cliff Farm Caravan Park is a private, small and friendly, family run site. To maintain our high standards we have a no letting policy. Each holiday home is for the sole use of the owner(s) and their close family. Caravans designed for disabled use can be purchased through our agents and sited on our park. Ramps and balconies can be constructed for easy access to your holiday home.

Each caravan pitch has its own parking area.
We aim to provide an accessible site to all our guests and to have staff and equipment to help provide any assistance that is needed. We will be happy to discuss your personal requirements and assist in any way possible. At each annual review we will consider what further improvements can be made for mobility impaired customers.

 

Pre-Arrival

  • We have a regular bus stop about 10 yards from our front door. The buses are wheelchair accessible.
  • The nearest train station is about 3 miles from us. A taxi can take guests to our site.
  • We can be contacted via our website, phone, fax or e-mail.

Arrival and Car parking facilities

  • There is ample car park area to the side of the reception office where the main door can be accessed via a pathway.
  • The car park area has a tarmac surface.
  • We can assist guests with access into the office which has a lip to step over.
  • The site has a slight incline. There is easy access to our on-site bar and restaurant.

Main Entrance and Reception

  • The front door to the reception has a lip to go over. The staff can help with access into the office if requested. .
  • There is comfortable seating in reception so guests can rest.  
  • The main access road through the caravan park has small speed humps which are easy to go over. Side roads to the pitches are smooth and flat without speed humps.
  • There is a strict 10 mile per hour speed limit throughout the park.
  • All areas of the caravan park are well lit.
  • All caravans have a security alarm system.
  • The security barrier is activated by a security card, set into the wall and accessed easily and situated at a convenient height of car window level

Public Areas

  • The family will give assistance in all areas if needed.
  • Guide dogs are welcomed on site and in all rooms and areas.
  • There is a designated dog walk on site complete with bins. All dogs must be on a lead at all times whilst on site.
  • All roads on the park are smooth tarmac and paths are concrete.
  • Mobile phones have good reception coverage.
  • There is a public telephone booth behind the reception office with emergency numbers. This is accessible by a concrete path.

Fire hydrants are situated throughout the park.

The Tow Bar

  • One on site facility is The Tow Bar offering a varied programme of entertainment, with a children's room and safe outside play area. A variety of home made meals including breakfast, Sunday carvery and a variety of evening meals are served. The bar has a full license and is open all day.
  • The Tow Bar is accessed by a smooth walkway with double opening doors into the bar via the conservatory.
  • Guide dogs are welcome in the bar.
  • All areas of The Tow Bar are fully accessible for disabled use. There a disabled toilet with sink and baby changing facilities, which is open whilst the bar is open.

Laundry

  • The launderette is accessed by a concrete path. There is a car parking area directly outside the laundry.
  • The entrance door has a small lip to go over.
  • Washing machine is front loading and set quite low for easy access.
  • Dryer is front loading. Assistance inserting coinage may be required.
  • Sink is set at standard height.
  • Ironing facilities are free of charge with adjustable height ironing board for easy access.

Shower Room and Toilet

There is a shower room with sink and toilet available for use when you have extra guests. There is a step at the entrance door, and does not have a separate disabled toilet. This room is locked at all times. A key can be obtained for a small refundable deposit.

 

G.Brown & Sons
Cliff Farm Caravan Park
Cayton Bay
Scarborough
North Yorkshire
YO11 3NN


Telephone: 01723 582239/583073

E-Mail: sales@brownscaravans.co.uk